So after I got all setup with MediaTemple and had made the decision to switch, there ended up being some issues that kept me from going with them as the hosting provider for my sites as well as the site of my clients.
The first issue was one that made me feel as though I had been a bit misled. They told me that they had a fully automated billing system that came as an included feature with the reseller service.
Though this was true, they didn’t tell me that in order to use it I would have to buy an SSL to get all of the functionality out of it. Also, when I had questions about integrating it into their reseller service, they told me that because it was a third-party application that they didn’t support it.
The other issue is that they run on a Plesk server setup. I’ve got nothing against Plesk, but I’m much more familiar with cPanel and migrating my clients’ sites from cPanel to Plesk would have been much more time consuming and frustrating in the long run.
There were things that I liked about MediaTemple, though. The speed at which their servers run is great. The customer service is top-notch. I even like the user interface of their customer area.
After doing some more research and getting a recommendation, I ended up switching my entire hosting platform to VPS Latch.
They offer cPanel hosting and their prices are reasonable. They also run a fully managed hosting service but still offer their VPS clients root access to their accounts. So, basically, if I want to I can log in and make the changes I want. On the other hand, if I want or need someone else to take care of something they will do it. And they do things in a very short amount of time.
